Hampton Inn Peoria-East At The River Boat Crossing

An overnight stop from here to there. Chose for pet friendly and price. The staff were very accommodating and friendly. When we asked to change rooms so we weren't next door to another pet family (our dog would have been smelling and searching all night) the change wasn't an issue. Our room was clean. The bed comfortable. The shower had plenty of hot water and water pressure.The hotel needs to be updated! The decor is old and a bit worn. The toilet didn't have a lot of flushing strength. The door didn't always latch so you had to push/pull (in room/hallway) to make it latch which wasn't reassuring. The outside door to building indicated it was locked but you could pull it open without the key card.

Great location to attend a concert at the Peoria Civic Center. Service was good, beds were comfortable & breakfast was good. We saw several military personnel at breakfast in the morning; we were told there's a military base nearby. There was no mini-fridge in the room to put our leftovers from Texas Roadhouse restaurant. I thought that a mini-fridge was a standard requirement in guestrooms. Not sure why the bathroom toilet is very low to the ground & no fan to vent the shower steam from the bathroom. You could see & feel the moisture lingering on the back of the bathroom door, walls, ceiling & mirror. We were on the 2nd floor that had viewing windows to the pool area below. Once we stepped out of the elevator we could smell chlorine. This Hampton Inn is located next to the casino along the river, nearby highway I-74 & not far from downtown Peoria. There are several nearby restaurants, gas stations & retail stores.

Everything was okay. Some things were bad. Like there was a really bad constant smell of marijuana as soon as you walked in the middle door next to the maintenance room. My room smelled like smelly feet. There was not a refrigerator or microwave in one of my crews room. I had a refrigerator but no microwave. The breakfast was fantastic. Lots of grab and go options. Overall if You are coming for the casino the rooms are fine, because of the convince of the casino being so close.

We are a Hilton Honors member and we always stay at Hampton Inn's when we travel. We love Hampton rooms. This location was very different from all of our other experiences though. As usual, the breakfast was great. The room was ok. Didn't feel as clean as other locations. We liked the shampoo, conditioner and body wash in the shower. Liked the movable desktop/table. The pool was nice and for a Friday night...we had it to ourselves. Our complaint was the bed. Nothing like any other Hampton bed. Tossed and turned all night and could not get comfortable. We were supposed to stay 2 nights, but came home to sleep after 1 night.

I recently stayed at the Hampton Inn in East Peoria and had a mixed experience overall. While the hotel had some positives, there were also significant negatives that affected my stay. Starting with the positives, the location of the hotel was great. It provided easy access to a variety of restaurants and shopping areas, which was convenient during my visit. Additionally, the ample parking availability was a welcome feature. The breakfast offered at the hotel was also enjoyable. It provided a good selection of options and helped start the day off on a positive note. Unfortunately, there was a significant issue with the cleanliness of the room. I discovered bed bugs during the night and promptly informed the front desk in the morning. They promptly changed my room, which was appreciated. However, finding bed bugs in a hotel, especially one belonging to the Hilton chain, was unexpected and quite disappointing. Furthermore, the lack of follow-up or consolation from the hotel staff regarding the bed bug incident indicated poor customer service. A situation like this should have been handled with more care and concern for the guest's experience. While I understand that my booking was last-minute due to limited availability in East Peoria that week, I expected a higher level of quality and service from a Hilton-affiliated property. Considering the negative experience and the lack of satisfactory response, I am hesitant to give Hampton Inn East Peoria another chance in the future.

I recently stayed at this hotel and as a diamond member, I was extremely disgusted by this hotel. the cleanliness of the room was well below standard. there was mold on the walls in various places, a black ring in the toilet bowl, and an insane amount of dust everywhere. the rooms are outdated by a long shot. I was extremely paranoid about staying at the hotel due to the lack of cleanliness. I arrived well after check-in and decided to check-in on the app so I had no choice but to stay here. lucky for me, it was only one night. I would consider other hotels in the area before deciding to stay here.